ACOSM 2010: The Four Pillars of Successful Measurement Programs

Submitted by qespadmin on Mon, 2010-05-24 11:52
ACOSM 2010

The Four Pillars of Successful Measurement Programs

Luca Santillo, Agile Metrics, (Italy)

  

Abstract

ICT managers are constantly offered magical formulas to keep their processes up and safe, as well as in any field we find essential ingredients you can’t live without: ‘Five Core Metrics’ (Putnam & Myers), ‘Seven Tools of Total Quality’ (Galgano), and so on. We should know by now there’s no unique silver bullet for software management … unless we consider the right set of ingredients as THE silver bullet. This presentation will illustrate four pillars that do prop up successful measurement programs in the real word, and case studies of what happens when you do NOT have one or more of those in your program – what about Knowledge, Commitment, Tools, and Continuous Improvement?

The presentation will also discuss how collateral topics – such as quantitative approaches and measurement, standards and regulations, benchmarking, and research – are comprised by the four pillars you can’t definitely live without, and their mutual and balanced connections.

Biography

Luca Santillo has been a consultant and trainer in Software Measurement since 1996. He has measured over 350 software projects and systems, for over 350,000 FP across several large public and private companies, and trained over 750 people on Function Point Analysis and quantitative project management.

 

He has repeatedly achieved the Certified Function Point Specialist IFPUG qualification in 1996, 2000, 2004, 2007, and 2010 and he has been a COSMIC Entry Level certified professional since 2006.

He collaborates in the development of software metrics programs and tools. He participates at international conferences, and participates as a reviewer to several committees. He is the President of the Italian Software Metrics Association (GUFPI-ISMA), Honorary Treasurer at the ISBSG, and Italian member of the COSMIC International Advisory Council. He coordinates Software Benchmarking committees within GUFPI-ISMA and COSMIC, and he is a team member of the IFPUG Software Non-Functional Assessment Process (SNAP) project.